WhatsApp is defined as an instant messaging app that can be used across different types of devices. Such as smartphones that make up iPhone and Android devices and computers.
It is one of the most popular instant messaging apps globally, as it is free and can be used to communicate with other users through the user’s mobile data network or wi-fi.
It was launched in February 2009 by brian acton and jean com, former employees of yahoo, and the app was first released in the iPhone app store in august 2010.
The app relied on displaying cases of users next to names on the user’s phone as a means of communication between people instead of regular text messages. And WhatsApp succeeded in getting users’ admiration as the number of users within a few months reached nearly 250,000 users.
When it was invented, WhatsApp was only available through the iPhone app store and was added to the app store for Android phones later in 2010, the same year that saw the site’s sharing feature with other users.
Developments and improvements rolled out and feature added to the app, where 2011 saw the launch of the group chat service, which brought the number of messages sent through the app to nearly 1 billion messages per day, and 2013 saw the launch of the voice messaging service via the app. 2014 was a crucial year for WhatsApp.
It launched new technical updates on the app, such as the possibility of knowing when messages are accessed. And read by other users through tags that appear alongside the message sent through the app. This year saw WhatsApp’s ownership of its founders move to Facebook with a $19 billion deal.
There are many services that WhatsApp provides to its users, including:
Voice and video calls: WhatsApp provides its users with the ability to make voice or video calls with other users individually. By making contact with a group of users. There are no more than eight people per call.
Text chats: text messages can create and send via WhatsApp securely.
Voice chats: WhatsApp allows making voice messages and sending them to any user or group via the app. Multimedia sharing: It can use to share photos and videos, send them to other users via messages. And can share and send different documents, for example, as PDF files.
Desktop access: WhatsApp Web provides computer users with a copy and a particular version. WhatsApp security and privacy WhatsApp includes many security and privacy features that protect the user’s account. Where the app consists of what is known as end-to-end Encryption, where under the use of this protocol. All messages received. And issued to the user’s account are really secure on WhatsApp.
No one else can even read and view those messages. In addition to making the account private to appear only to specific contacts, It also allows activating the face and finger fingerprint to open the app. Giving another security feature.
Number of Users
WhatsApp is one of the most popular instant messaging apps globally, effectively used by more than 2 billion users per month.
For 2016-2020, the largest proportion of new users across the app was the largest. With only 1 billion new users registered. India ranks first in WhatsApp users, with nearly 390 million Indians using it per month. It sends more than 100 billion messages through it every day.
WhatsApp Business offers a particular version of the regular WhatsApp app. And it can download business via iPhone and Android devices.
According to its name, WhatsApp business provides business users with the ability to easily interact with customers. Where messages can create and other notices answered automatically and quickly.
It also allows businesses to start a business file for the company or account owner. Where its address, location, and any other important information about it appears.
The features can name conversations and messages to organize them so that finding any of them is easy. It should be noted that it can use business as a regular WhatsApp account, where conversations are created, photos sent, and other services provided by the common WhatsApp app.
Safe use: It encrypts the messages you send through it to prevent a third party from seeing them. Filter support: it allows its users to edit images and use filters before sending them through the app. ease of use:
It has an easy and convenient interface to handle. Add messages to your favorites: It offers the possibility of marking a star on a particular message to favor and distinguish it from others, making it easier to read it back later.
Undoing transmission: A WhatsApp user can undo sending a specific message after sending it to another user through delete for everyone.
No ads: it is characterized by not showing ads definitively to the user even though it is a free-to-use app. with various forms of communication.
It offers many forms of communication, such as text and voice messages, voice calls. And also, video calls.
Here are some drawbacks involving the use of WhatsApp: lack of control over content: It does not provide any control over the content of messages sent through it. Sometimes causing unwanted content to arrive at the user.
Therefore, Automatic addition to groups: any user can automatically add a particular group via it without their consent, which is annoying to some users. File size: It imposes restrictions on the size of files that can be shared and sent through them. As the file sent must not exceed 100 MB.